"There is no limitation to creativity"

Return policy

AtCelebre-Art.nl we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return and exchange policy under the following terms:

Return Policy for Celebre-Art.nl

At Celebre-Art.nl, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return and exchange policy under the following terms:

1. Return Period

You may return items within 14 days of receiving your order. The product(s) must be unused, undamaged, and in their original packaging.

2. Conditions for Return

Items must be returned in their original, unopened condition. We cannot accept returns on products that have been used or damaged.Proof of purchase (receipt or order confirmation) must be included with the return.Any items that are personalized or custom-made are not eligible for return.

3. Return Process

To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for the return. We will provide you with a return authorization and instructions. Once your return is approved, please ship the item(s) to the following address:

Please ensure that the item is well packaged to avoid damage during return shipping.

4. Refunds

After receiving and inspecting the returned item(s), we will process your refund to the original payment method. Refunds may take up to 14 days to appear in your account, depending on your payment provider.

5. Exchanges

If you wish to exchange an item for a different size or color, please return the original item and place a new order. We do not process direct exchanges.

6. Shipping Costs

The customer is responsible for the shipping costs of returning the item unless the item was damaged or incorrect upon arrival. In such cases, we will cover the return shipping costs.

7. Non-returnable Items

The following items are non-returnable: Gift cards Downloadable products (e.g., digital art) Items marked as final sale or clearance

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately with photographic evidence of the damage. We will arrange for a return or exchange at no extra cost to you.

9. Contact Us

If you have any questions or need further assistance with the return process, please do not hesitate to contact us:

Email: [email protected]

© Copyright 2024 - Celebre-Art.nl